Effective Date: August 1, 2026
Welcome to Better by Healthcare Revolution! These Terms and Conditions ("Terms") govern your use of the Better by Healthcare Revolution platform ("Platform") and are applicable to Better by Healthcare Revolution and Healthcare Revolution LLC, together with their affiliates and subsidiaries (collectively referred to as "We", "Us", or "Our"). The Platform is used to facilitate the booking and purchase of medical treatments and healthcare services provided by third-party healthcare providers ("Providers"). By using the Platform, you agree to be bound by these Terms, which apply equally to all the aforementioned entities.
1.1. By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Better by Healthcare Revolution, and failure to adhere to them may result in suspension or termination of your account.
1.2. If you do not agree with any part of these Terms, you must refrain from using the Platform and refrain from purchasing any Treatments.
1.3. By creating an account or clicking "Accept" where indicated during the registration process, you confirm your acceptance of these Terms, which establish a legally binding agreement between you and Better by Healthcare Revolution.
1.4. In addition to these Terms, your use of the Platform is also governed by our Privacy Policy, Cookie Policy, and any other policies referenced within this document.
1.5. Better by Healthcare Revolution reserves the right to modify or update these Terms at any time. Such changes will be effective immediately upon being posted on the Platform. Your continued use of the Platform constitutes acceptance of the updated Terms.
1.6. You acknowledge that by using the Platform, you are subject to applicable healthcare regulations in your country or region and agree to comply with all legal requirements as they pertain to the services being offered and purchased.
For the purpose of these Terms, the following definitions apply:
2.1. "Platform" refers to the "Better by Healthcare Revolution" online platform, accessible via web, that allows users to browse, book, and purchase Treatments offered by various licensed Providers.
2.2. "User" or "You" refers to any person who accesses or uses the Platform, whether registered or unregistered, including those who book or purchase Treatments.
2.3. "Provider" refers to any licensed healthcare professionals, clinics, hospitals, or other medical organizations offering Treatments through the Platform.
2.4. "Treatment" refers to any medical services, procedures, consultations, or healthcare interventions provided by a licensed Provider that can be searched, booked, or purchased through the Platform.
2.5. "Booking" refers to the process of scheduling and purchasing a specific Treatment through the Platform, which may include selecting dates, times, and specific Providers.
2.6. "Payment Processor" refers to any third-party entities responsible for processing and managing transactions made on the Platform, including payment gateways, credit card processors, or digital payment services.
2.7. "Account" refers to a registered profile created by a User on the Platform, which allows access to specific features such as managing Bookings, accessing personalized services, and interacting with Providers.
2.8. "Member Content" refers to any text, photos, videos, reviews, feedback, or other media that a User or Provider submits, posts, or shares on the Platform.
To use the Platform, you must meet the following eligibility criteria:
3.1. Age Requirement: You must be at least 18 years of age or older to create an account and purchase Treatments. If you are under 18, you may use the Platform only with the involvement and consent of a parent or legal guardian.
3.2. Legal Capacity: You must be legally capable of entering into a binding contract under the laws of your jurisdiction.
3.3. Compliance with Laws: You agree to comply with all applicable local, state, national, and international laws and regulations when accessing and using the Platform. This includes, but is not limited to, data privacy laws, healthcare regulations, and consumer protection standards.
3.4. Sanctioned Countries and Restricted Users: The Platform is not available for use by individuals located in, or acting on behalf of, entities in countries subject to U.S. or international sanctions. If you are accessing the Platform from a restricted country, or are identified as a prohibited user under applicable law, you must immediately discontinue use.
3.5. Non-Exclusion: You must not have previously been suspended, removed, or restricted from using the Platform.
Better by Healthcare Revolution reserves the right to deny access or use of the Platform to anyone at its discretion, without prior notice, including Users who do not meet the above eligibility criteria.
To access certain features of the Platform, such as booking and purchasing Treatments, you must register for an account. During the registration process, you will be required to provide accurate and up-to-date personal information, including but not limited to your name, email address, phone number, and payment information. You agree to:
4.1.1. Provide accurate, current, and complete information during the registration process.
4.1.2. Update such information as needed to ensure it remains accurate, current, and complete at all times.
If you provide any information that is false, incomplete, or outdated, Better by Healthcare Revolution reserves the right to suspend or terminate your Account immediately.
4.1.3. By submitting a request on Better by Healthcare Revolution, you agree that Better by Healthcare Revolution will create an account for you and may share your request details with relevant healthcare providers in our network.
Better by Healthcare Revolution may verify the identity of Users through the information provided at the time of registration, such as legal names and government-issued identification, to ensure a safe and trusted environment for all participants. Identity verification is conducted as necessary for security purposes and to comply with applicable laws. If requested, Users must provide accurate and up-to-date information and agree to cooperate fully to complete this process.
Each User may only create and use one Account unless explicitly authorized by Better by Healthcare Revolution. Creating multiple Accounts without permission is strictly prohibited and may result in the termination of all associated accounts. Better by Healthcare Revolution reserves the right to close any duplicate accounts or take further action as needed.
You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to:
4.4.1. Keep your login credentials secure and not share them with any third party or use another person's account without their explicit permission.
4.4.2. Immediately notify Better by Healthcare Revolution of any unauthorized use of your account or any other breach of security.
Better by Healthcare Revolution will not be liable for any loss or damage arising from your failure to comply with this security obligation.
All information provided during the registration process and throughout your use of the Platform must be accurate and truthful. Providing false, misleading, or incomplete information is strictly prohibited and may result in the suspension or termination of your Account.
Better by Healthcare Revolution reserves the right to suspend or terminate your account at any time, with or without cause, including but not limited to:
In the event of account termination, Better by Healthcare Revolution may provide notice, but is not obligated to, depending on the nature of the violation or reason for suspension.
Once you have registered an account, you can browse available Treatments and select a Provider based on your preferences, including treatment type, location, availability, and pricing.
To book a specific Treatment, you may select your preferred date, time, and Provider through the Platform. Your booking request will be subject to confirmation by the Provider.
Upon acceptance of your booking request, you will receive a confirmation notification through the Platform or via email indicating your booking has been successfully made.
Upon confirmation of your booking, a direct contract is established between you and the Provider for the delivery of the Treatment.
Better by Healthcare Revolution facilitates the booking and payment process but is not a party to the contract between you and the Provider. All medical services, including any post-treatment care, are provided solely by the Provider, and Better by Healthcare Revolution does not offer any medical services or guarantee the effectiveness, quality, or outcomes of Treatments.
The description, risks, benefits, and potential side effects of each Treatment are provided by the Provider on the Platform. It is your responsibility to thoroughly review the Treatment details, risks, and potential complications before booking and to consult with the Provider regarding any questions or concerns.
By booking a Treatment, you confirm that you understand the nature of the Treatment and the associated risks. You also agree to adhere to any pre-treatment and post-treatment instructions provided by the Provider.
Payments made through Better by Healthcare Revolution are subject to the Provider's cancellation and refund policies as disclosed at the time of booking. In addition, the following minimum terms apply:
To the fullest extent permitted by applicable law, by using the Better by Healthcare Revolution Platform, you, the User, expressly acknowledge and agree that your use of the Platform and the medical procedures, surgeries, or healthcare Treatments booked through it are entirely at your own risk. Better by Healthcare Revolution acts solely as a facilitator, connecting Users with licensed medical professionals and healthcare Providers. The Platform itself does not provide medical services, and Better by Healthcare Revolution makes no representations or warranties regarding the safety, quality, or effectiveness of the medical procedures or treatments offered by the Providers listed on the Platform. Better by Healthcare Revolution disclaims any and all liability for the medical outcomes or experiences arising from such services. The Platform is provided on an "as is" and "as available" basis, without any warranties, express or implied, including but not limited to any warranties regarding the accuracy of information, timeliness of bookings, or the qualifications or capabilities of the Providers. Any medical advice, treatment, or procedure you receive through a booking made on the Platform is undertaken entirely at your own risk and under the sole responsibility of the healthcare Provider.
Better by Healthcare Revolution, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, suppliers, and any other parties involved in the creation, production, or delivery of the Platform or any services through the Platform shall not be held liable for any and all types of damages that may arise from or in connection with your use of the Platform or the medical Treatments provided by the Providers, including, but not limited to:
You hereby irrevocably waive any and all claims against Better by Healthcare Revolution, its employees, officers, directors, agents, affiliates, and subsidiaries, for any damages, losses, or injuries that may arise from your use of the Platform or any Treatments received from Providers. By accepting these Terms, you agree that Better by Healthcare Revolution is not a healthcare provider, and the Platform is a facilitator of bookings and payments only.
Better by Healthcare Revolution's aggregate liability, for any and all claims that may arise, shall be limited to the total amount of fees you have paid to Better by Healthcare Revolution for the specific Treatment that gave rise to the claim. This limitation applies irrespective of the nature of the claim, whether it arises from contract, tort, negligence, strict liability, or any other legal or equitable theory.
This means that if a claim or dispute arises out of your use of the Platform or the medical Treatment you receive, your maximum potential recovery from Better by Healthcare Revolution will be limited to the amount you paid for the relevant service. You hereby waive any right to recover damages that exceed this amount.
Additionally, you acknowledge and agree that:
You agree to indemnify, defend, and hold harmless Better by Healthcare Revolution, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, suppliers, and any third parties providing services through the Platform from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or related to:
This indemnification obligation shall survive the termination or expiration of your use of the Platform and these Terms. You agree to fully cooperate with Better by Healthcare Revolution in the defense of any such claims, and you agree not to settle any matter without the prior written consent of Better by Healthcare Revolution.
By agreeing to these Terms, you voluntarily and knowingly waive any right to pursue any and all claims, disputes, or lawsuits against Better by Healthcare Revolution, its employees, officers, directors, or agents that arise out of or in connection with your use of the Platform or the medical Treatments received from Providers.
The waiver of liability, limitation of damages, and indemnification provisions outlined herein are intended to be fully enforceable in any jurisdiction worldwide to the maximum extent permitted by law. Whether you access or use the Better by Healthcare Revolution Platform from within the United States or internationally, these provisions will apply with equal force, regardless of the local laws in your region or country.
By accepting these Terms and using the Better by Healthcare Revolution Platform, you acknowledge that you have been fully informed of your legal rights and the potential risks associated with your medical Treatment and that you have voluntarily and knowingly agreed to waive certain legal rights, including the right to sue or seek damages beyond the amount paid for the Treatment. You also acknowledge that you have had sufficient opportunity to seek legal advice and that this waiver is entered into freely and without any form of coercion.
In the event that any provision of this Limitation of Liability and Indemnification section is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the enforceability of the remaining provisions, which shall remain in full force and effect. This Limitation of Liability and Indemnification section represents the final, complete, and exclusive understanding between you and Better by Healthcare Revolution regarding the allocation of risks and responsibilities related to your use of the Platform and the provision of Treatments by Providers. It supersedes any prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral, related to the subject matter of this agreement.
To the fullest extent permitted by applicable law, any disputes, controversies, or claims arising out of or relating to these Terms, your use of the Better by Healthcare Revolution Platform, the booking or receipt of any Treatments through the Platform, or any interaction between you and a healthcare Provider, shall be exclusively and finally resolved through binding arbitration, rather than in court. This includes but is not limited to any claims related to breach of contract, torts, misrepresentation, negligence, malpractice, or any other legal theory.
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and Mediation Procedures. You acknowledge and agree that you are waiving your right to a jury trial or to participate in a class action lawsuit or any other representative proceeding.
The arbitration shall be conducted in Palm Beach County, Florida, USA. Better by Healthcare Revolution shall have the sole discretion to determine whether the arbitration will be conducted in person, by telephone, or through written submissions. Regardless of the chosen method of arbitration, the arbitration proceedings shall be governed by the AAA rules, and the arbitrator shall be empowered to resolve any dispute related to the enforceability, interpretation, or application of these Terms.
The arbitrator shall have exclusive authority to decide all issues of arbitrability, including but not limited to whether a particular dispute falls within the scope of this arbitration agreement. The arbitrator shall also have the authority to grant any remedy or relief that would otherwise be available in court, including but not limited to damages, declaratory or injunctive relief, and attorneys' fees, if applicable.
However, the arbitrator shall not have the authority to award punitive, consequential, special, or indirect damages, except as expressly permitted by the relevant state or federal law. Furthermore, the arbitrator shall not have the authority to consolidate claims, arbitrate claims on a class basis, or award relief on behalf of any person or entity other than the named parties in the arbitration.
The arbitrator shall be selected by mutual agreement of the parties. If the parties are unable to agree on an arbitrator within thirty (30) days of the initiation of arbitration, then the arbitrator shall be appointed by the AAA in accordance with its rules. The arbitrator must be a retired judge or an attorney with at least ten (10) years of experience in healthcare law or commercial contract disputes.
Each party shall bear its own costs, including attorneys' fees, associated with the arbitration, except as provided by applicable law or the AAA rules. However, the costs of the arbitration itself, including the arbitrator's fees and any administrative fees, shall be divided equally between the parties, unless the arbitrator determines that such division would cause a party undue hardship or unless otherwise required by the AAA rules.
The decision of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. There shall be no right of appeal or review except as provided under the Federal Arbitration Act (FAA) or other applicable arbitration laws.
By agreeing to these Terms, you understand that you are waiving your right to litigate in court or pursue any other legal remedy outside of arbitration, except for matters that are explicitly excluded by law from arbitration.
In the event that any portion of this arbitration agreement is deemed unenforceable or invalid by a court of competent jurisdiction, or if any dispute is found to be non-arbitrable under applicable law, the exclusive venue for any such dispute shall be the state or federal courts located in Palm Beach County, Florida, USA. You irrevocably consent to the personal jurisdiction of such courts for the resolution of any disputes that are not subject to arbitration.
By agreeing to these Terms, you expressly waive any right to participate in a class action lawsuit, class-wide arbitration, or any other form of representative proceeding. All claims must be brought on an individual basis, and you waive any right to assert or receive relief on behalf of others.
This waiver of class actions is a material term of this arbitration agreement, and if it is found to be unenforceable, then the entire arbitration agreement shall be null and void. In such cases, any claims shall be resolved exclusively in the courts of Palm Beach County, Florida, USA.
To protect both parties' interests, all aspects of the arbitration, including but not limited to the arbitration proceedings, the filings, the evidence, the arbitrator's rulings, and the award, shall be kept strictly confidential by the parties. The parties agree not to disclose any confidential information related to the arbitration to any third parties, except as required by law or as necessary to enforce the arbitration award.
Notwithstanding the foregoing, either party may bring an individual action in small claims court, provided that the claim falls within the jurisdictional limits of such court and does not involve a request for injunctive or equitable relief.
Notwithstanding anything to the contrary in this section, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened harm, loss, or injury. This includes seeking relief for the protection of intellectual property, trade secrets, or any other proprietary information.
By using the Platform, booking Treatments, or engaging with Providers through Better by Healthcare Revolution, you voluntarily and knowingly agree to be bound by this arbitration agreement. You acknowledge that you have had the opportunity to review and understand the terms of this Dispute Resolution clause and that you are voluntarily waiving your right to a trial by jury or to participate in any class action or representative proceeding.
Better by Healthcare Revolution reserves the right to modify, update, or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Platform. You are encouraged to review these Terms regularly to stay informed of any updates. Your continued use of the Platform constitutes your acceptance of any modifications to these Terms.
For any questions or concerns regarding these Terms, please contact us at:
info@healthcarerevolution.com
By using the Platform and purchasing Treatments, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
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