Care

Provide 40% of healthcare services virtually and through technology by 2025.​

Care is accessed and utilized in a whole new way in 2021. The previous year, pandemic and all, has pushed us to adapt. No longer are we reliant on an in-person visit for various types of care.​

Organizations should keep up with advancements in care and invest in virtual access and technology solutions across the entire spectrum: primary and urgent care, disease management, screening and diagnostics, specialty care, pharma, and health plan and benefits management.  ​

Organizations need to shift to diagnose and intervene with conditions at earlier stages, eliminate gaps in care, monitor conditions, identify new trends, and eliminate unnecessary medical care such as unnecessary ER visits and hospitalizations– all through new technology solutions. ​

What is the most innovative program you will focus on in 2021 and/or 2022?

If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?

What do you feel are the two most important benefits or areas that need to be a top priority in 2021?

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