Karen Timmons

Chief Executive Officer

Global Healthcare Accreditation

Karen Timmons, Chief Executive Officer of the Global Healthcare Accreditation® (GHA) Program, leads an innovative and inaugural healthcare accreditation program designed specifically for healthcare organizations seeking to elevate the quality, patient experience, and excellence of care provided to medical travel, medical tourism and/or international patients. The program focuses specifically on an organization’s Medical Travel Cycle, encompassing the entire pathway of medical travel, as well as setting high expectations for transparency and cultural sensitivity.

Timmons is an internationally known expert in accreditation, healthcare quality and safety processes, having previously served as President and CEO of Joint Commission International (JCI), Chief Operating Officer of The Joint Commission, and Global Patient Safety Officer for Det Norske Veritas (DNV). Timmons has served as chairperson in the following areas for the World Health Organization (WHO): Chair for the WHO Collaborating Centre on Patient Safety Solutions, Chair for the WHO High 5 Steering Committee, and Chair of the WHO HIV Quality of Care Working Group on HIV-AIDS. She has also served on the Global Health Advisory Council for the Institute for Healthcare Improvement (IHI) and is a past board member and treasurer for the International Society of Quality Assurance (ISQua) as well as a past board member of Planetree, an organization focused on patient-centered care. She currently serves as Vice-Chair of the High Reliability Organization Council, a not-for profit enabling healthcare providers to become more reliable.

Timmons has special expertise in leadership development and mentoring, especially regarding quality and safety programs, international accreditation, and patient safety solutions.

Timmons received her Master in Business Administration (MBA) from Kellogg School of Management at Northwestern University, her MA from Fairfield University, Fairfield, Ct, and her BS from the University of Connecticut, Storrs, CT.


Speaker Questionnaire
What is the biggest thing you learned in 2020?

What do you feel are the two most important benefits or areas that need to be a top priority in 2021?

Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?

If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?

What is the most innovative program you will focus on in 2021 and/or 2022?

How are you re-imagining corporate culture & well-being?

What virtual care solutions did you roll out during the pandemic? How valuable were they and why?

If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?

Past Sponsors

1 Conference. 3 Moonshots.

Costs

Moonshot #1​

Reduce employer healthcare and benefits costs by 25% by 2025.​

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Culture

Moonshot #2​

Reimagine engagement and well-being.

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Care

Moonshot #3

Provide 40% of healthcare services virtually and through technology by 2025.​

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