What is the biggest thing you learned in 2020?
Patience and diligence in adversity.
What do you feel are the two most important benefits or areas that need to be a top priority in 2021?
Mental health and health equity.
Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?
While at Walgreens we moved to the Fully-insured Private exchange and saved 10% of total medical spend the year we moved. Three years later we moved to a self-insured private exchange and, again, saved 10% of medical spending in that year as well.
If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?
Chronic care delivery, pharmacy spend, flagrant claims spend.
What is the most innovative program you will focus on in 2021 and/or 2022?
Digital healthcare solutions.
How are you re-imagining corporate culture & well-being?
Building a well-being culture around digital and telehealth care solutions.
What virtual care solutions did you roll out during the pandemic? How valuable were they and why?
I assisted with rolling out telehealth solutions at employers that were valuable and filled a need.
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Innovation can occur quickly when there are demand and urgency. We learned in 2020 that we can innovate quickly which will carry into the future.
What are your top priorities for employee health and well-being in 2022?
What are the most innovative programs that you will focus on in 2022 and 2023?
Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?
If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?
Is there an area where you were able to either create savings or stop costs from rising?
Are you doing anything to reimagine corporate culture and wellbeing?
If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Innovation can occur quickly when there are demand and urgency. We learned in 2020 that we can innovate quickly which will carry into the future.
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