Ellen Meza

Director, Global Benefits & Mobility

Docusign, Inc.

Ellen is a people leader with over twenty years of experience in both global employee benefits and people operations. She currently heads the Benefits & Mobility functions for DocuSign but has served in a similar role for such companies as Twitter, Stripe, Electronic Arts, and Ripple Labs, to name a few. Ellen currently holds multiple advisor positions for companies in the people technology start-up space through her affiliation with PeopleTech Partners. She is a Bay Area native and currently lives in Oakland, California with her husband and four young children.

Speaker Questionnaire
What is the biggest thing you learned in 2020?

What do you feel are the two most important benefits or areas that need to be a top priority in 2021?

Caregiver support and financial well-being.

Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?

The largest cost savings I was able to create this last year with DocuSign was around our Stop Loss insurance for the self-funded medical program in the US. The savings were over half a million dollars which funded our mental health program in 2020.

If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?

Medical costs, specifically around MSK, pregnancy, and cancer.

What is the most innovative program you will focus on in 2021 and/or 2022?

Not the most exciting benefits, but I want to revolutionize the dental and vision space for US employees. It has not changed in many, many years and we have all become accepting of the terrible insurance process as it exists today. I'd like to make going to an eye care professional and dentist a little less painful.

How are you re-imagining corporate culture & well-being?

Focusing on building a culture of caring starting from the ground up. Updating the language we use to identify different groups in our organization, like caregivers. Working with ERGs to make a real difference for those who need it. Offering benefits that impact not just the employee, but their whole family.

What virtual care solutions did you roll out during the pandemic? How valuable were they and why?

Mental health, caregiver support, financial well-being, well-being reimbursements, and more. The biggest win here was mental health - in the U.S. we were able to make virtual behavioral health completely free for employees and dependents through 2020 and 2021.

If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?

The most direct path forward through the pandemic is kindness. Companies must focus on creating a culture rooted in kindness and caring.

2021 Sponsors

1 Conference. 3 Moonshots.

Costs

Moonshot #1​

Reduce employer healthcare and benefits costs by 25% by 2025.​

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Culture

Moonshot #2​

Reimagine engagement and well-being.

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Care

Moonshot #3

Provide 40% of healthcare services virtually and through technology by 2025.​

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