SVP, Cost Containment Strategies
NFP Corporate Services
Heidi serves as a leader in delivering solution-based programs to support employers by outmaneuvering uncertainty. Heidi utilizes her expertise to transform access, improve transparency in cost, apply actionable data analytics and Ai learning through digital reengineering to improve employee engagement.
Plato said, "Necessity is the mother of Invention." The challenges in 2020, have better prepared us to embrace the necessary changes in healthcare.
(1) Adopting benefit customization to attract and retain key talent in your organization; and (2) Actionable data - data is king, queen and the full royal court. Without actionable data, #1 is not attainable. Employers are prioritizing strategies addressing behavioral health, voluntary benefits and virtual care/telemedicine.
Specialty and orphan drug spend, hospitalization costs, and musculoskeletal.
Impact of genomics in healthcare and aggregating/integrating point solution care.
Aggregating and integrating employee benefits to improve employer and employee experience.
Integrated -care navigation, advanced primary care, behavioral health, musculoskeletal, coaching, COVID support. Extremely valuable to employee/dependent population.
True innovators strive to balance impact - Impact to Cost, Impact to Culture, and Impact to Quality Care. The backbone of health care is primary care, COVID shed light on the need for quality primary care.