With the rapid adoption of virtual care during the pandemic, stakeholders needed to measure the efficiency of this tool via key metrics, including interoperability, outcomes, ROI, engagement, and patient experience. Did we adopt the right solutions? Are we using them in the right way? How are we solving barriers and challenges in healthcare around data? Did we really transform how we use data or have we applied another band-aid or created a future problem? This fireside chat will examine the challenges and forces bearing down on healthcare and how technology and data will bring care to the next level.

The pandemic drove the rapid adoption of new technologies and ways of thinking, but many of us made mistakes. Where did we go wrong and how can we avoid repeats? Learn from leaders in the healthcare ecosystem several key lessons learned during the crisis over the past year and how the future can be improved.